Frequently Asked Questions

What's the deadline to register for the conference?
Registration rates do increase, so make sure to register early and save. Full registration information can be found on the Registration page.

Do I have to register in advance?
No, however, registration rates do increase. Registration rate information can be found on the Registration page.

What does my registration fee include?
Registration for Fire-Rescue Med includes:
- 2 days of conference education
- Access to the Exhibit Hall
- Networking Reception on Tuesday
- Lunch on Tuesday
- Continental Breakfast on Wednesday

Will I receive a confirmation of my registration?
Confirmations are sent via email for all registrations. If you did not receive yours, please check your spam folders. If you cannot locate your confirmation, please email conferences@iafc.org.

Will I be refunded if I have to cancel my registration?
All cancellations are subject to a $75 administrative fee. Find full cancellation and refund details on the Registration page.

Can I transfer my registration to another member of my department/staff?
After March 29, 2024, substitutions will be allowed in the event the registrant is unable to attend, but no refunds will be issued. Telephone substitutions will be permitted. Please contact conferences@iafc.org.

When does onsite registration open?
Onsite registration for attendees opens on April 30.

What hotels have been reserved? What are the rates?
Full housing information can be found on the Hotel page.

When can I make my hotel reservations?
Fire-Rescue Med registration is required prior to making hotel reservations.  Housing registration access will be provided in your registration confirmation email. Do not call the hotel directly to make reservations as you will not receive the group rate. Housing information can be found on the Hotel page.

How do I make hotel reservations or a room block?
Hotel reservations can be made once Fire-Rescue Med registration is complete. Full information is available on the Hotel page.

I've been contacted by a company trying to get me to book hotel rooms - is this legitimate?
We have received reports that companies are posing as the official housing vendor for Fire-Rescue Med and may contact you offering housing for your trip. They are not endorsed by or affiliated with the IAFC and entering into financial agreements with such companies can have costly consequences.

A hotel poacher/pirate is any unaffiliated hotel or third-party housing company that acts as an official housing company and solicits business from FRM participants. When individuals book hotel accommodations through poachers or pirates the consequences can be costly; event participants may be left without hotel rooms when they arrive at the event and incur fraudulent charges on their credit cards. Please report any questions or concerns to conferences@iafc.org. 

I am a presenter for the conference - where can I go to find information?
Presenters will use the FRM Portal to find the latest information and details surrounding their sessions. Any questions can be directed to conferences@iafc.org.

Will I receive credit for the sessions I attended?
The IAFC provides a certificate of attendance at the conclusion of the conference. 

Where can I find session information?
Session information will be published on the Education page as it becomes available.

What are the booth rules for Symposium in the Sun?
Please view the Booth Rules and Regulations for information on booth height regulations, what is considered a booth violation, booth backwall height allowance, banners, balloons, smoke/fog machines and information on many other items and what is and is not allowed.
If you have any questions about the design of your booth please contact exhibits@iafc.org.

What is included with my booth space?
Your booth comes withpower, 1 draped table and 2 chairs. Internet is not included with your booth space but may be ordered through The Expo Group.

Is insurance required?
The facility and IAFC required General liability coverage is provided by Rainprotection for all exhibitors that are paid in full. Exhibitors do not need to submit a Certificate of Insurance unless they will be utilizing an Exhibitor Appointed Contractor (EAC) to install or dismantle their booth. If the Exhibitor uses a non-official contractor, they must comply supply their own compliant certificate of insurance and coverage details will be noted in the EAC portion of the Plan Your Exhibit section of the website.

When can I move in to set-up my booth?
Exhibitor move in is on Monday, April 29th from 4pm - 6pm.

Can I carry my booth items/products in myself?
You may carry your items in if you can carry them in by hand.

Can I sell my products/service at the show?
You may sell your products and/or services at the event. You will be responsible for any applicable taxes.

I'd like to join the IAFC to take advantage of the discounted registration rates. What do I do?
Click here to join the IAFC and EMSS to take advantage of the member rate prior to completing your Fire-Rescue Med registration. Have a membership question? Contact membership@iafc.org.

I'm a member of the press, do you have press registration?
Please send all press requests to conferences@iafc.org.

When and where is FRM 2024?
The conference is being held at The Orleans Hotel in Las Vegas, Nevada.

Where is the conference next year in 2025?
Information on Fire-Rescue Med 2025 is coming soon.

Will transportation be provided during the conference?
Transportation is not provided.

Where are the networking events being held?
You can find details regarding all networking events on the Schedule-at-a-Glance page.

What are the Exhibit Hall hours?
The exhibit hall hours are posted on the Schedule at-a-Glance page.

Does FRM have a conference app?
Navigate FRM like a pro with the conference mobile app. Go to your device's App Store or Google Play and search for IAFC Events. The FRM app will launch in late April.

Will internet be available during the conference?
FRM does not have internet in the meeting rooms..

Who are the event contacts for Fire-Rescue Med?
Please find the event contacts here.

My question is not here! Who should I contact?
We're sorry we couldn't anticipate your needs. Please email us at conferences@iafc.org for assistance.